All products purchased on www.raisedlines.org can be returned or replaced within 7 days of the delivery date. Any discrepancy in quantity must be reported within 24 hours of delivery.
To be eligible for a return, the item(s) must be in new and unused condition, in the original packaging, and include all paperwork, parts, and accessories. “New and unused” means there are no scratches, marks, or alterations to the item.
Return requests beyond 7 days of delivery are not eligible for refunds but can be replaced or repaired if a quality-related issue is reported within this period.
To request a refund, email [email protected] with your order number. Once we receive the returned product, our team will verify and approve the request. Refunds will be processed within 2-3 business days after verification, and the amount will be credited to the original payment method within 2-7 business days.

Please Note:

• A 2% deduction will apply to all refunds to cover online transaction charges.
• If there is no issue with the product, the customer must bear the return shipping cost.