Join the RLF team

Key Responsibilities

Sales & Client Handling

• Respond to customer and institutional queries via calls and email.
• Prepare quotations, invoices, delivery notes, and sales documentation.
• Follow up with customers for payments and maintain payment tracking reports.
• Manage after-sales support and product-related queries.

Order Processing & Stock Management

• Handle online orders (Amazon, RLF Website) end-to-end.
• Coordinate packaging, dispatch, and courier tracking.
• Maintain updated stock logs and report low inventory.
• Conduct monthly stock reconciliations with the Production Team.

Purchase & Vendor Coordination

• Source materials and negotiate with suppliers.
• Maintain purchase records and ensure timely reordering of raw materials.

Reporting & Coordination

• Create weekly, monthly, and quarterly sales reports.
• Coordinate with the Accounts Team for invoices, payments, and documentation.
• Work with multiple stakeholders, including schools, NGOs, printers, logistics partners, and donors.

Skills Required

• Strong communication skills and courteous client-handling ability.
• Proficiency in MS Excel, Google Workspace, and basic accounting tools.
• Ability to multitask and manage operations independently.
• Experience in e-commerce order processing preferred.
• Knowledge of inventory management and basic procurement.
• Self-driven, organised, and able to work with minimal supervision.

Role Summary

The Trainer will support the development, testing, and delivery of tactile learning resources, and assist in conducting training for teachers and students. The trainer should have strong foundational knowledge of Science and Mathematics (till Class 12th) and be comfortable explaining concepts in Hindi. The role requires an educational background in Special Education/Education and a commitment to working to improve inclusive classroom practices.

Key Responsibilities

• Assist in teacher training sessions and orientation workshops for special and inclusive schools.
• Work on testing and validating tactile diagrams and resource materials.
• Support the development of training modules, classroom demonstration aids, and student-based learning sessions.
• Provide feedback to improve tactile learning resources and instructional materials.
• Coordinate with internal project teams for resource delivery and field-level implementation schedules.
• Maintain documentation of training sessions, feedback, and usage of learning materials.
• Participate in project reporting.

Required Qualifications

• Preference to candidates with Science and Mathematics up to Class 12 (CBSE/State Board or equivalent).
• Hindi-medium education or excellent fluency in Hindi (preference).
• B.Ed / D.Ed (Special education) or B.Ed or Graduation with direct experience of working with children with disabilities
• Knowledge of tactile diagrams, Braille, or assistive learning technologies is an advantage.

Skills & Competencies

• Proficiency in explaining academic concepts in a clear and accessible manner.
• Good communication and training skills.
• Comfort with using computers for basic documentation (MS Word, Excel, Google Sheets).
• Ability to work in a collaborative team environment.

Salary

₹20,000 – ₹40,000 per month (based on experience and qualifications)

Location

Noida office (travel as required)

Role Overview
We are looking for a versatile and creative Digital Content Specialist to join our team, who can produce high-quality educational video content, manage our digital presence, and act as a professional face for our organization at national exhibitions and workshops. The ideal candidate is someone who is technically proficient behind the camera and confident in front of a live audience.

Key Responsibilities:

• Lead the production of educational and informational videos showcasing our resources.
• Film, and edit high-quality video content for YouTube, social media, and internal training.
• Create, curate, and schedule engaging posts across platforms (LinkedIn, Instagram, Twitter, YouTube etc.).
• Monitor engagement and respond to community inquiries in a professional manner.
• Represent the organization at exhibitions, trade shows, and workshops across India.
• Assist in executing online webinars and virtual events.
• Provide cross-functional support to the project team on ongoing initiatives.

Requirements & Qualifications

• Bachelor’s degree in Mass Communication, Marketing, Journalism, Advertising, or a related field.
• Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, Canva, etc.).
• Familiarity with graphic design tools (e.g., Canva, Adobe Illustrator/Photoshop).
• Experience with social media management tools.
• Must be willing and open to traveling across India for events and field projects.

Salary range
₹30,000 – ₹40,000 per month (based on experience and qualifications)